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After Sales Advisor

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After Sales Advisor

  • Location:

    Leicestershire

  • Sector:

    SALES, ENGINEERING, ENGINEERS, ENGINEERING OTHER

  • Job type:

    Permanent

  • Salary:

    £19000 - £22000 per annum + company benefits

  • Contact:

    Gary Hunt

  • Contact email:

    gary@wr-engineering.com

  • Job ref:

    GHJ6231763_1605099227

  • Published:

    15 days ago

  • Expiry date:

    2020-12-26

  • Startdate:

    ASAP

After Sales Advisor
Engineering
Leicester
up to 22k


After Sales Advisor / Internal Sales Engineer / Sales Administrator To provide effective advice and customer service to a network of distributors and end users.


Role / Requirements

  • After Sales Manager / Internal Sales Engineer / Sales Administrator shall provide effective telephone support to distributors & end users
  • Provide effective support to all sales staff, Service Department and Warehouse.
  • Process warranty returns to agreed procedures.
  • After Sales Advisor / Internal Sales Engineer / Sales Administrator to investigate and respond to distributor & end user queries.
  • Diagnose problems and attempt to resolve where possible.
  • Progress chase RN's (warranty returns).
  • Ensure all administration is completed to required level
  • Progress chase customer complaints to satisfactory resolution.
  • After Sales Advisor / Internal Sales Engineer / Sales Administrator shall undertake Ad hoc projects as assigned by the Technical Manager.

WR Engineering & Manufacturing are the #1 recruitment partner for engineering sales jobs and manufacturing jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.