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Air Export Operator

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Air Export Operator

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £30000 - £31000 per annum

  • Contact:

    Victoria Lightfoot

  • Contact email:

  • Job ref:


  • Published:

    5 days ago

  • Expiry date:


Position: Air Export Operator
Location: Hounslow
Contract: Permanent
Shifts: 4 on 4 off
Hours: 7pm - 7pm
Salary: £30,000 to £31,000

This role is based within one of the worlds' major logistics and freight forwarding organisations, this is a great opportunity for you become part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 72,000 colleagues worldwide, they welcome diversity and thrive on individual backgrounds, perspectives and skills.

The company is experiencing rapid growth across all areas of their business and as a result are looking to bring in additional forwarding staff to join the existing team.

Experience required:
  • Experience in airfreight and knowledge of air industry is essential
  • Strong Customer Service skills are essential.
  • Effective written and verbal communications skills
  • Excellent organisational skills with an ability to prioritise and manage high workloads in challenging situations and meeting deadlines
  • Ability to make considered and consistent decisions
  • Fast and accurate data entry
  • A passion for excellence and a commitment to be the best
  • High levels of energy, sound judgement and determination to achieve with a sense of urgency
  • Excellent relationship management and interpersonal skills
  • An open minded consultative approach
  • Ability to give and receive positive and constructive feedback
  • Ability to creatively solve problems
  • Attention to detail

Key Accountabilities and responsibilities include:
  • Monitor and action generic email boxes and respond in timely manner
  • Arranging collection from vendors
  • Utilising Procars to produce shipping documentation i.e Hawb, Mawb
  • Preparation of export entries in accordance with UK HMRC regulations
  • Post Flights
  • Job file invoicing
  • Action Pending Tray daily
  • Ensure all queries & complaints are investigated and responded to promptly, both from external, internal customers and suppliers
  • Support Sales & CSM with Customer visits as requested
  • Ensure customer invoicing is completed in a timely and accurate manner
  • Ensure all rates received are passed to the Team Leader for loading into Procars for auto rating

  • 20 days holiday allowance (excluding bank holidays) increasing with length of service
  • Have your birthday off!
  • Pension scheme

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.