about 1 month ago
Key Account Manager - Air Freight - Freight Forwarding
A global freight forwarding and complete supply chain provider are seeking an experienced freight forwarder with a strong focus toward customer service and building relationship's with key clients and customers.
If you have experience with air freight procedures and are looking for a highly progressive role with a growing organisation then please apply today!
Main Purpose of Role:
The primary function of the role is the management and development of the business relationship between the company and all existing and new customers.
Key Tasks & Accountabilities
You will manage and actively seek to build a good relationship with any new customer assigned to you.
You will manage the processing of import consignments in line with an agreed standard operating procedure ensuring the achievement of internal Key Performance Indicators (KPI's)
You will manage an agreed number of your allocated customers under the agreed operating procedures
You will be responsible for the management of all Customs processes necessary for the import of shipments by sea or air for your allocated customers, managing the collection of VAT/Duty payments in line with company policy and procedures.
You will maintain ongoing dialogue with the relevant overseas agents to ensure they are
aware of your customers' sourcing and shipping requirements.
You will oversee the regular update and completion of pricing for your allocated customers. This will be achieved through ongoing discussions with the Customer Services Supervisor and the Commercial team.
You will be responsible for the ad hoc creation of pricing for new business and new business opportunities and work in co-operation with the Commercial team to deliver these to your allocated or new customers.
You will monitor the profitability of your allocated accounts, seeking opportunities to increase the profitability and the GP/TEU performance of your allocated customers. You will additionally be aware of the planned and actual performance figures of your customers and use that information to seek improvements to company profitability.
You will be required to make occasional visits (as required) to allocated customers as part of a review process or in response to a customer request.
You will actively participate in the internal communication and briefing process, and/or the weekly meetings.
Salary: £30,000 - £35,000
Holiday: 20 days + 8 bank holidays
Hours: Mon - Fri 9am - 5.30pm
WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.