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Customer Service Manager

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Customer Service Manager

  • Location:

    Barnsley

  • Sector:

    TRANSPORT, LOGISTICS

  • Job type:

    Permanent

  • Salary:

    £28000 - £35000 per annum

  • Contact:

    Fran Ilott

  • Contact email:

    fran@wr-logistics.com

  • Job ref:

    J6233229_1622634638

  • Published:

    13 days ago

  • Expiry date:

    2021-07-17

  • Startdate:

    ASAP

Customer Service Manager vacancy in Barnsley

A well established Road Transport / Haulage company are looking for an experienced Customer Service Manager to set up a built for purpose Customer Service team.

A hugely successful Transport Company are looking to develop this function of the business to support further growth.

If you have experience as a Customer Service Manager for a Contract Logistics or Haulage company, please apply now!

The Package:
£28,000 - £35,000
28 days holiday
Days / Hours TBC
Company Benefits

The Role:
As Customer Service Manager you will be the main point of contact when issue's arise
You will be leading a team of Customer Service Executives
It is expected that you ensure prompt and appropriate action is taken at all times
Customer Service Manager will be working closely with Senior Managers
All communication must be logged accurately and shared with relevant persons
You will be supporting company growth and must work to preserve and increase business opportunities
Customer Service Manager will be implementing new systems and procedures

The Requirements:
Must have extensive Customer Service Management experience
Customer Service team start up experience - beneficial
Experience in a call centre would be beneficial
Contract Logistics / Haulage background - essential
Currently be in a Management position
Excellent communication skills

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.