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Customer Service - Road Freight

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Customer Service - Road Freight

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £17000 - £23000 per annum

  • Contact:

    Jack Loydd

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


Customer Service Agent - Road Freight - £18K-£23K

A Customer Service Agent is required for a worldwide freight forwarder. The customer service agent MUST have Logistics, transport or freight experience or a good customer service background


20 days holiday plus 8 bank holidays


Monday to Friday 0900 - 1700

The role:

* Communicate with customers via telephone, e-mail and fax.
* Organise, manage and file own paperwork.
* Share the responsibility for data-entry along with other members of the department.
* Complete the 'Track and Trace' process using the internet.
* Carry out the despatch process including preparing despatch notes using the in house system.
* Raise Airway Bills and prepare all other relevant logistics paperwork.
* Prepare all labels and labelling for despatch of goods.
* To prepare all necessary paperwork for various courier, freight and shipping services.
* Prepare invoices using the in-house system.

Skills and Knowledge:

* Excellent PC skills, including Microsoſt Office, Excel and Outlook.
* Fast and accurate data entry skills.
* Excellent Customer Service skills.
* Knowledge of Logistics documentation.
* Organised and able to multi-task
* Good communicator, on all levels.

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.