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Customs Clerk

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Customs Clerk

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £24000.00 - £30000.00 per annum

  • Contact:

    James Earl

  • Contact email:

  • Job ref:


  • Published:

    18 days ago

  • Expiry date:


Customs Broker - Birmingham - Up to £30,000

Our client who are a global supply chain company are looking for a Customs Broker to join their team in the Coleshill area.

The right individual will ensure the correct and timely clearance, delivery and billing of shipments, while providing exceptional customer service within the Customs Brokerage department.


Salary: £24,000-£30,000
Private Medical insurance
Voluntary, contributory Pension Scheme
Life Assurance
Employee Stock Purchase Plan
Training and Personnel Development Program

General Role

Create and look up Customer SOPs and correctly interpret this information to fulfil our customer's instructions and expectations.
Ensure accurate and timely data entry into our operating systems.
Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
Keep up to date on all regulatory requirements governing the import of goods. This includes but is not limited to customs procedures for imports, other government agency requirements i.e. health, agricultural, police and military, export controls and prohibited and restricted goods. Meet KPI standards, as per the company's procedures.
Overseas communications, timely responses to emails and requests (internal and external)
Ensure timely delivery of freight to customers.
Ensure documentation is sent timely to the customer or broker for customs purposes.
Ensure accurate and timely client billing and passing of vendor invoices.
Contribute to maintain strong relationships with vendors (airlines, ocean carriers, trucking companies, and others).
Track and trace Customs files.
Interact with customs authorities to address any issues/questions that may arise before, during or after the clearing process.
Act as the liaison between the customs authorities (or other government agencies and customers)
Verify documents received for Import customs purposes are compliant and correct.
Interact with our customers in arranging their shipments, meeting customer service standards.
contribute to maintain strong relationships with customs officers.
Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.

Qualifications/Experience Requirements

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Good knowledge of customs brokerage process and system essential
Good knowledge of customs legislation, especially with regards to classification, valuation and origin.
Understanding of ocean and air documentation process.
Knowledge of air, road and ocean transport.

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organisational skills.
Good computer skills (Excel, Word, PowerPoint).
Hazardous Materials certification (preferred).

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.