Customs Supervisor

Customs Supervisor – Wythemshawe – Up to £34,000

Our client who are an International Freight Forwarder are looking for a Customs Supervisor to join their growing team in Wythemshaw, Greater Manchester.

Working hours: Monday – Friday, 8:30am -5:30pm

Salary: Up to £34,000 depending upon experience.

Duties and Responsibilities:

• Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments.
• Complete all Import, Export and Cross Trade activities correctly and on time
• Correctly complete all customs declaration forms.
• Complete ad-hoc and spot checks on customer entries
• Submit reports to line manager and Head of Department weekly.
• Provide training to new starters on the Customs system and procedures
• Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations.
• Provide a point of contact for out of hours Customs issues on export as well as import.
• Assisting with Import/Export Compliance issues and queries.
• Create new and maintain current SOPs for the department.
• Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
• To provide support to the Import function
• Communicate quotations to the line manager/sales team
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Ensure all Import/Export operational activities are completed on time.
• Accurately complete all invoicing for imports, exports and clients within 48 hours of activity.
• Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
• Support the Head of Customs with any given customs compliance tasks in line with the development plan.
• Quickly escalate issues and resolve Customs problems.

Skills and Competencies:

• Previous experience as a Customs Supervisor or in a similar role preferable (experience in freight over two years desirable)
• Experienced in Customs entries
• Quality organisational skills and ability to manage many tasks or projects at the same time.
• Ability to prioritise own workload but also be able to work as part of a team
• Strong communication skills, both written and verbal.
• Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
• Demonstratable working administrative background.
• Must have an analytical skill, with a high level of attention to detail.