£22000.00 - £25000.00 per annum + Benefits
about 1 month ago
Experienced in Sea Freight ?
Familiar with Export?
Passionate about Customer Service?
This award winning company are the largest independent logistics company in the UK and ranked in the Sunday Times top 250 companies to work for.
Customer Service strength ESSENTIAL
Salary £22K - £25K
Hours 09:00 - 17:30,
Group Personal Pension Plan - 5%.
Up to 25 days
Voluntary Benefit Scheme
Introduce a Friend Bonus Scheme
Childcare Voucher Scheme
To liaise with customs staff when required, providing them with accurate information to ensure goods are quickly cleared for import/export in accordance with the Customer's requirements.
To demonstrate a professional, helpful and positive manner whilst maintaining a high standard of support and service at all times.
To provide service information, quotations, take bookings and champion the needs of the customer.
To offer a high standard of customer service to both internal and external customers
To offer a high standard of customer care to both internal and external customers, by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner.
To demonstrate knowledge and understanding of Customs regulations and Dangerous Goods.
To keep control of jobs, through effective liaison with colleagues, overseas correspondents and hauliers.
To deal with any communication into and out of the department in a customer focused professional manner.
Export experience ESSENTIAL
Sea Freight experience ESSENTIAL
Customer Service experience ESSENTIAL
Worked for a Freight Forwarder ESSENTIAL
WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.