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Freight Forwarder looking for IT career?

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Freight Forwarder looking for IT career?

  • Location:

    London

  • Sector:

    FREIGHT FORWARDING

  • Job type:

    Permanent

  • Salary:

    £28000.00 - £30000.00 per annum + Benefits

  • Contact:

    Tom Nichols

  • Contact email:

    tomn@wr-transportandlogistics.com

  • Job ref:

    J11476fh_1586773664

  • Published:

    about 2 months ago

  • Expiry date:

    28 May 00:00

  • Startdate:

    ASAP

  • Client:

    ClientDrop

Freight Forwarder looking for a career in I.T?

This is a career opportunity for an individual that wants to train and gain qualifications in IT

How many of the following do you have experience in?

Air Freight Sea Freight Customs Import Export
Import & Export documentation
IT department experience

The Role:

Delivering support to Licensed users and potential new unlicensed users.
Serving as the first point of contact for customers seeking technical assistance via multiple communication
channels.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Determining the best solution based on the issue and details provided by customers.
Encouraging and promoting the use of ASM software and services.
Recording events and problems and their resolution in logs.
Follow-up and update customer status and information.
Passing on any feedback or suggestions by customers to the appropriate internal team.
Working as a self-motivated mature team member.
Installation and upgrade of software for our new and existing customers.
Liaising with all relevant 3rd parties.
Demonstrating software in a one to one or group environment.

Package: £26K - £30K 28 days holiday Pension Hours: 3 shifts : 08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00
plus 1 in 4 Sat or Sun - everyone takes their turn

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.