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Logistics & Customer Service Coordinator

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Logistics & Customer Service Coordinator

  • Location:

    City of London

  • Sector:


  • Job type:


  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    James Earl

  • Contact email:

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


  • Startdate:


Logistics & Customer Service Co-ordinator - Central London - Up to £28,000

A Logistics & Customer Service Co-ordinator is required for an independent Wine & Beverage manufacturer, importer and distributor.

The Logistics & Customer Service Co-ordinator MUST have a proven track record with an importer and MUST have knowledge in wine.

The Package:

Salary: £25-£28k dependent on experience
23 days' holiday (excluding public holidays), increasing to 25 days following two years' service.

Key roles:

Stock forecasting & demand planning across three warehouses (third party bond, two duty paid warehouses)
Raising purchase orders and checking pro-forma's
Co-ordination of freight forwarding with our logistics partners to relevant warehouse/customer
Providing pre-advice and receipt of goods to relevant partners and systems
Stock location management within warehouses and systems
Product code creation and management
Weekly stock reporting
Customer service responsibilities: Processing customer orders (IBD and DPD), daily order completion status, chasing up returns and/or mis-picks and proactively dealing with issues, digital filing of POD's and fielding general customer service queries
Understand current wine trends

Required Experience:

Must have at least 2 years' experience in a similar role for an importer.
Must have at least 1 years' experience liaising with and/or managing 3rd party logistic providers.
Must have at least a WSET level 2

The successful candidate will have the following character traits:

Strong communication skills (verbal and written) and confidence to communicate efficiently and effectively for internally and externally.
Be a team player, actively supporting other members of the team when required.
A keen interest in technology and fully proficient on Microsoft excel.

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.