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Logistics Customer Service

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Logistics Customer Service

  • Location:

    Felixstowe

  • Sector:

    LOGISTICS

  • Job type:

    Permanent

  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Jack Loydd

  • Contact email:

    Jack@wr-logistics.com

  • Job ref:

    J6234012_1628691536

  • Published:

    about 1 month ago

  • Expiry date:

    2021-09-25

  • Startdate:

    ASAP

Customer Service Agent - Logistics - £20K-£24K

A Customer Service Agent is required for One of the biggest Logistics companies within the UK. The company have continued to grow through the pandemic and offer real job security as well as an excellent package.


Package:
£20K-£24K DOE
25 days holiday plus 8 bank holidays
Health Care
Retailer Discounts
8% Company Pension contribution

Monday to Friday 0900 - 1700

The role:

* Communicate with customers via telephone, e-mail and fax.
* Organise, manage and file own paperwork.
* Share the responsibility for data-entry along with other members of the department.
* Complete the 'Track and Trace' process using the internet.
* Carry out the despatch process including preparing despatch notes using the in house system.
* Raise Airway Bills and prepare all other relevant logistics paperwork.
* Prepare all labels and labelling for despatch of goods.
* To prepare all necessary paperwork for various courier, freight and shipping services.
* Prepare invoices using the in-house system.

Skills and Knowledge:

* Excellent PC skills, including Microsoſt Office, Excel and Outlook.
* Fast and accurate data entry skills.
* Excellent Customer Service skills.
* Knowledge of Logistics documentation.
* Organised and able to multi-task
* Good communicator, on all levels.

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.