£35000.00 - £37000.00 per annum
5 days ago
Position: Ocean Import Key Account Manager
Industry: International Freight Forwarding
Salary £35,000 (Negotiable)
Hours: Mon - Fri 8:30am - 17:00pm (Part remote working available)
Holiday: 25 days + 8 BH
30% discount from major online retailers
Company fun away days, Health Care Scheme & Pension contribution
Are you an experienced Ocean Freight professional or key account manager looking for a new and exciting challenge?
We have an exciting opportunity available for a motivated Ocean Freight Key Account Manager to join our team based in Bradford. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary plus benefits package.
Our client offer a complete end-to-end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace.
We live and breathe our Values by being Innovative and Agile in everything we do, operating our business with Respect, investing in our People and putting the Customer 1st whilst ensuring Quality is embedded in everything we do.
As our Ocean Import Key Account Manager, you will manage and develop the business relationship between the company and your assigned accounts, both existing and new.
Ocean Import Key Account Manager Responsibilities:
Managing and actively seeking to build a good relationship with any new customer assigned to you
Managing the processing of import consignments in line with an agreed standard operating procedure, ensuring the achievement of internal Key Performance Indicators (KPI's)
Overseeing the regular update and completion of pricing for your allocated customers
Creating ad hoc pricing for new business and new business opportunities and working in co-operation with the Commercial team to deliver these to your allocated or new customers
Managing an agreed number of your allocated customers under the agreed operating procedures
Monitoring the profitability of your allocated accounts, seeking opportunities to increase the profitability and the GP/TEU performance of your allocated customers
Managing all Customs processes necessary for the import of shipments by sea or air for your allocated customers, managing the collection of VAT/Duty payments in line with company policy and procedures
Maintaining an ongoing dialogue with the relevant overseas agents to ensure they are aware of your customers' sourcing and shipping requirements
Making occasional visits to allocated customers as part of a review process or in response to a customer request
Actively participating in the internal communication and briefing process, and/or the weekly meetings
Maintaining a high level of understanding of your customers' business, being able to suggest and deliver initiatives that will benefit those customers and assist in the longer-term retention of them
Keeping yourself informed and updated on any changes within the current marketplace that may impact your customers
Direct industry experience within ocean import operations or similar
Must be able to provide the highest calibre of customer service and communication
High commercial focus and the ability to maximise opportunities for the business and the customer
WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.