Operations Manager

Operations Manager – West Bromwich – B70

Salary: £32,000 – £37,500 (DOE) – Hybrid Working

Freight Forwarding Industry

We are seeking an experienced Operations Manager who specialises in either ocean, air and/or road logistics transportation with import and/or export experience. You will be responsible for the end-to-end process of the importation and/or exportation via sea, air or road.

Typical Job Duties – What are you responsible for?

• Arrange haulage with shipping line/air/road cargo carriers
• Coordinate the importation and/or exportation via sea, air or road
• Build strong working relationships with suppliers, airlines & overseas partners/agents
• Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements
• Take requests and queries and resolve them effectively and efficiently
• Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
• Creating and updating freight bookings
• Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, etc)
• Collate all documents and distribute them to customers and carriers, as required
• Preparing, processing and checking of invoices within specified deadlines
• Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
• Ensure requests and queries are resolved and actioned quickly and efficiently
• Accurate & timely reporting

Package and Benefits

• Salary negotiable dependant on experience
• 32 days including Bank Holidays
• Pension
• Free Car Parking available
• Located centrally within town centre setting

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.