Banner Default Image

Operations Manager - Freight Forwarding

Back to job search

Operations Manager - Freight Forwarding

  • Location:


  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Matt Marsh

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Position: Operations Manager - Sea & Air Freight
Industry: International Freight Forwarding
Location: Basildon
Salary: £40,000 - £50,000 + Bonus
Hours: Mon - Fri 8:30am - 17:30pm

The Company

A highly reputable International freight provider are now seeking an experienced Ocean & Air Freight Operations Manager to join their expanding organisation based at their HQ in Basildon.

Their growth and success is testament to the vision that the Directors and Senior Management have had since the conception of the company. This, coupled with hard work and sound business decisions is paving the way to become one of the most successful International Freight Providers in the world.

The Position

Reporting to the General Manager and working closely with the management team
Direct and manage the Ocean & Air operations staff within your business areas to ensure that they are appropriately resourced, motivated and trained and that they carry out their responsibilities whilst delivering and developing a best-in-class service across all aspects of the operation. Managing and processing Import and Export jobs from quotation to delivery, in line with our primary goal of providing excellence in customer service. Ensure that the set sales and profit targets are met through effective cost and margin management, and vendor selection.

Key Responsibilities

Prioritise your and your team's workflow to ensure all aspects of work are carried out in a timely manner.
Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service.
Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action.
Maintain effective communication and relationships with our overseas partners.


Extensive Ocean Freight Knowledge on both Import & Export
Airfreight Knowledge on both Imports & Exports
A pro-active attitude
Excellent customer service skills
Excellent communication skills
Able to work and meet deadlines
Able to implement and manage systems which further enhance the APGL profile
Possess team player qualities
Possess good leadership skills
Able to plan ahead
Computer literate

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.