26 days ago
Position: Sea Freight Imports & Pricing Operator
Location: Trafford Park, Manchester
Salary: £25,000 - £30,000 DOE
Hours Mon - Fri 8:30am-17:00pm
My client are a leading global freight forwarding and international logistics service provider, currently recruiting for a service driven Sea Freight Imports & Pricing Operator within their central administration team at their Manchester HQ.. This is a full-time permanent position and you will receive a competitive salary and benefits package. This position has become vacant due to expansion, following increased growth and demand from key customers and accounts.
We offer a complete end to end International Freight Forwarding service via Air & Ocean Freight and have won multi logistics awards for our dedicated customer service teams.
We live and breathe our values by being innovative and agile in everything we do, operating our business with respect, investing in our People and putting the Customer 1st whilst ensuring Quality is embedded in everything we do.
As Our Sea Freight Imports & Pricing Operator, You Will:
Reporting to the Department Manager, the Central Administration Team holds responsibility for the day-to-day costing and billing activities for specific Sea freight & Air freight accounts. The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis.
Working with the Department Manager to ensure accurate & on-time costs, on time invoicing
Query Resolution - to resolve any queries from both customers & suppliers in a timely & efficient manner
Monitoring operational performance of internal departments on an ongoing basis & taking corrective actions to improve performance where possible
Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
On time invoicing of clients in line with quotations & SOP
Maintain UK Sea Import compliance with issuing of FCL Global Profit Share
Daily monitoring & actioning of queries received into UK Seafreight Profit Share Mailbox
Internal & External communication to notify of any changes to key data
Monitoring completion of Freight & associated Cost within agreed time scale
Weekly review of Exception reports to ensure common data issues/errors are identified & resolved
Update status of Remarks in Internal Freight Management Systems
Assist Central Admin Team with administration duties
Cover for other team members during busy/holiday periods
Supporting Management to introduce measures to improve operational efficiency
Prioritising of Work load in accordance of deadlines & SOP
Maintain documentation of internal processes, exceptions & SOP's
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WR is acting as an Employment Agency in relation to this vacancy.