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Transport Account Manager

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Transport Account Manager

  • Location:

    Bradford

  • Sector:

    FREIGHT FORWARDING

  • Job type:

    Permanent

  • Salary:

    Up to £25000 per annum

  • Contact:

    Victoria Lightfoot

  • Contact email:

    victoria@wr-logistics.com

  • Job ref:

    J6234266_1631884298

  • Published:

    28 days ago

  • Expiry date:

    2021-11-01

Position: Transport Account Manager
Location: Bradford, BD4
Hours: 8am to 5pm - Monday to Friday
Salary: £25,000 (Negotiable) DOE

Our client offers a complete end to end supply chain service with a unique intelligent supply chain model.
Founded in 1997 they have been embracing and developing new technology to create a forward thinking and customer-centric service.

Become part of team who design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the process.

Benefits:

  • 25 days holiday allowance excluding bank holidays
  • Staff discounts - up to 30% discount with ASOS (after 6 months employment)
  • Employee of the month awards (£50 Love2shop vouchers)
  • Seasonal fun events & give-aways
  • Free tea and coffee
  • On-site parking
  • Pension scheme

Key Tasks & Accountabilities:

Customer SLA management:
  • To track and monitor SLAs by customer including but not limited to OTD, POD tracking, demurrage and GIT insurance
  • To support with invoicing processes for customers
  • To manage claims processes for service failures
  • To advise the operations team on service interventions to prevent service failures

Systems:
  • To manage customer queries through appropriate Customer Management tools

Customer Administration:
  • To provide through the team relevant administration to successful transport contracts including customer location data and task creation (TJOB set up)

Customer relationship Management:
  • Understanding of customer operating models and advise on process changes to support customer needs
  • Transport contract reviews with key customers

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.